Privacy Policy — Youcha LLC

Youcha LLC ("we", "us", "our") respects your privacy. This Policy explains what personal data we collect, how we use it, and your rights, when you use our websites and services, including Vidofy.ai (the "Services"). We are committed to handling your data lawfully and to being GDPR compliant where applicable.

1. Data We Collect

Account data: name, email address, and authentication details.
Billing data: subscription and payment information processed by Stripe. We do not store full card numbers.
Content & usage data: prompts you submit, media you generate, and how you interact with the Services.
Technical data: IP address, device, browser, and cookies for security and analytics.

2. How We Use Your Data

To provide, operate, and improve the Services.
To process payments, subscriptions, and credit packages.
To enforce our Acceptable Use Policy and run pre-generation content moderation.
To communicate with you about your account, security, and updates.
To comply with legal obligations and prevent fraud or abuse.

3. We Do Not Sell Your Data

We do not sell or unlawfully share your personal data with third parties. Data is stored on third-party servers and infrastructure only when necessary for the Services to function as expected.

4. Third-Party Processors

We rely on trusted third parties to operate the Services, including Stripe (payments), cloud/hosting providers, and AI model providers. These processors handle data only as needed to deliver their function and under appropriate safeguards.

5. International Transfers

We operate primarily in the United States, United Kingdom, Canada, and the European Union. Where data is transferred across borders, we apply appropriate safeguards consistent with applicable law.

6. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below. EU/UK users may also lodge a complaint with their local data protection authority.

8. Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Services are not directed to children under 18, and we do not knowingly collect their personal data.

10. Changes

We may update this Policy from time to time. Material changes will be communicated through the Services or by email.

11. Contact

Youcha LLC
530-B Harkle Road, Ste 100, Santa Fe, NM 87505, USA
Email: contact@mryoucha.com